Privacy Policy
Last updated: August 2026
This privacy notice explains how I handle personal information when you contact me directly through this website. It applies only to enquiries sent to me. When your appointment is booked, Central Health London or London Lauriston Clinic will process your information under their own privacy policies, which may differ from mine.
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1. Who I Am
I am a consultant psychiatrist providing clinical services at Central Health London and London Lauriston Clinic. You may contact me directly by email for initial enquiries.
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2. Information You Should Not Send
Please do not include medical or sensitive information in your initial email.
Enquiries should be limited to your name, contact details, and the type of appointment you are seeking.
Clinical information is collected securely during your appointment.
If you choose to send medical information, I will process it only for responding to your enquiry and for providing healthcare.
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3. What Information I Collect
When you email me, I may receive:
Your name
Contact details
Basic information about your enquiry
Any additional information you choose to provide
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4. How I Use Your Information
I use your information to:
Respond to your enquiry
Arrange onward booking with Central Health London or London Lauriston Clinic
Provide healthcare services
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5. Lawful Basis for Processing
For administrative enquiries: Article 6(1)(e) (public task).
For any medical information you provide: Article 9(2)(h) (healthcare).
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6. Sharing Your Information
To arrange appointments, I share necessary details with:
Central Health London
London Lauriston Clinic
These clinics manage bookings and administration under their own privacy policies.
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7. Security
Email communications are stored securely. Any clinical information received is added to your clinical record and handled in line with professional confidentiality standards.
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8. How Long Information Is Kept
Email enquiries are retained in line with clinical record‑keeping requirements and relevant UK GDPR guidance.
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9. Your Rights
You have rights to access, correct, or object to the processing of your personal data.
You may contact me directly with any requests.
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10. Complaints
If you have concerns about how your information is handled, you may contact me on info@dralisonlennox.com or the Information Commissioner’s Office (ICO). My ICO registration number is ZB885553.
